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#Mikogo online meeting full#Learn more about Mikogo's use of Act-On by reading the full case study here.Īct-On is the leading provider of integrated marketing automation software, helping 2,700+ companies to tie inbound, outbound, and lead nurturing programs together - across email, web, mobile, and social. The responses are a great way to separate the wheat from the chaff as the interested parties engage." To expand its relationship with paid users, Mikogo uses Act-On's automated programs to aid in the onboarding process, and drips content that educates customers on deeper use of the tool, surveys to measure satisfaction, and additional promotional offers.Ĭoncludes Andrew, "The automatic emails are brilliant, and we have been able to send friendly, personal emails from each of our account managers so prospects don't even realize they are part of an automatic campaign. With Act-On, Mikogo has seen an uplift in closed deals by 30 percent. #Mikogo online meeting series#For freemium users, Mikogo nurtures them with a series of automated emails delivering content ranging from tips and best practices for platform use to relevant blog articles and customer testimonials, in addition to reminders for when trials end and follow-ups once trials expire. Mikogo has also leveraged automated programs to effectively convert its freemium users into paid users, and to deepen relationships with existing customers, with four drip campaigns currently in place, in English and German. Today, Mikogo has a 45 percent opt-in rate among its German subscribers and 33 percent among rest-of-world (ROW) users. Using Act-On's automated programs, Mikogo has also seen a tremendous benefit in being able to trigger immediate follow-up messages for their initial welcome emails to new subscribers, ensuring these leads follow a double opt-in process to begin receiving the company's email communications. The effects were immediate: Mikogo's sales team benefited from real-time access to marketing campaign performance, and gained in the process a much clearer picture of its potential buyers - the pages they visited, emails they engaged with, assets they downloaded. Mikogo's sales team lacked a proper lead management process and would call on leads individually, a practice that was not time-efficient and couldn't scale with the company's growth.Īct-On quickly proved the answer to Mikogo's sales and marketing conundrum, providing the functionalities necessary to manage, score, and nurture leads, while also integrating with Mikogo's current CRM system, Salesforce. Serving a growing user base of 1 million plus, the company had long excelled at lead generation - leveraging content, social, SEO, and PR to drive and sustain traffic across eight localized websites, securing 200 form submits daily - but often struggled when it came to managing these leads: qualifying, prioritizing, and following-up in a timely manner. #Mikogo online meeting software#Shame on you Mikogo, for selling a product in this country without any access to technical support.BEAVERTON, OR-(Marketwired - Dec 17, 2014) - Act-On Software, the leading provider of marketing automation for small and mid-sized businesses, today announced that Mikogo, a German manufacturer of desktop-sharing software for online meetings and web conferencing, has adopted Act-On to overhaul its lead management process, seeing as a direct result more effective sales follow up, higher conversion rates, and increased revenue. I was given no other option than to drop my subscription and look for another service. When I tried contacting support, I was unable to reach anyone by phone or chat and my emails went unanswered. Recently I purchased a new laptop and when I ran the software from this PC, I could not find any documents to transfer even though they were stored locally on my PC. In those cases, I found I was not always able to transfer mouse and keyboard control and unable to transfer documents. ![]() #Mikogo online meeting mac#Mikogo ran fairly well for me unless I had a Mac participant. I need to be able to transfer documents via secure file transfer or FTP and the software must be HIPAA compliant. I also need to be able to transfer control of the mouse and keyboard for remote signature. I never have more than one participant besides myself in the conference. Specifically, I conduct remote enrollment services and need the software to run on any platform (ie. I had been using Mikogo for several years now and most of the time it worked fine for my purposes. Not hard to use but don't look for support ![]()
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